Molly Cox
UX researcher, sourdough baker, traveler,
& weekend quilter.
I help teams create user-friendly products by understanding real user needs. Through research, testing, and data, I provide insights that shape design and ensure a seamless user experience from start to finish.
Projects
Pulse Media
A startup company launched a media product two years ago. It is a freemium model that has a mobile-web experience and a mobile app for both iOS and Android. The company’s business strategy was to first build a user base by offering a free product and then evolve the feature set so they could monetize on a premium (paid) product.
Popmenu: Online Ticket Sales
How might we incorporate ticketed event sales into the existing ordering event and/or calendar event flow within My.Popmenu.com? Many clients have inquired about the ability to sell tickets/seats for events, and the current work around is cumbersome and has a lot of room for error.
Current Projects
Felicity
How might we provide a way for people to get to know one another before their shared experience takes place? The biggest con for shared experiences is the “unknown” so I wanted to find a way to bridge that gap to make shared experiences less uncomfortable for users.